Function

The Part Time Administrative Assistant’s role advances Crossworld’s disciple-making vision by serving our donors and international staff as part of the development department. Responsibilities range from simple office administration, project management, cultivating and tracking relationships with donors, and assisting field staff with donor questions.

Desired Attributes

The successful candidate will embrace and model the Development Department's core values of prayer, relationship-driven fundraising, gratitude, excellence through industry best practices, data-driven decision making, and continuous testing and innovation.

This individual must be trusted to handle confidential donor information with professionalism. He or she should have exceptional verbal and written communicator who can convey information clearly, accurately, and in a timely manner. They should be able to balance multiple priorities while maintaining a high level of accuracy and attention to detail.

Successful candidates will demonstrate the following qualities:

• Meticulous attention to detail and strong follow-through in completing tasks and projects.
• A genuine concern for the donor experience, ensuring donors feel appreciated, informed, and valued.
• Sound judgment and discretion, including the ability to recognize when issues, opportunities, or concerns should be escalated to leadership.
• Strong interpersonal skills and the ability to work collaboratively with a variety of stakeholders, including donors, board members, international staff, shared services staff, and development team members.
• Initiative and the ability to work independently while managing multiple deadlines and projects.
• A servant-hearted and learners attitude with a desire to support the mission and ministry of Crossworld.

This position is responsible for a wide range of administrative, donor stewardship, and relationship-building activities. The successful candidate will understand how the consistent, timely, and effective execution of these responsibilities supports Crossworld's mission, strengthens donor relationships, and advances ministry objectives.

Areas of Responsibility

1. Assist the Development Team as follows:
   1. Manage the reporting needs of the Development Department, including:

                                         i.    Monthly and quarterly call lists for the Charitable Giving Officer

                                        ii.    Monthly general fund donor (GO Partner) reports

                                       iii.    Donor retention reports

                                       iv.    Board giving reports

                                        v.    Mailing and segmentation lists

                                       vi.    Other reports as requested

1. Manage weekly donor stewardship and acknowledgment processes, including:

                                         i.    Pulling weekly thank you reports

                                        ii.    Drafting thank-you note content

                                       iii.    Preparing and sending handwritten thank-you notes

                                       iv.    Recording donor communications in the donor database

1. Coordinate donor correspondence, including mailing letters, packages, cards, and other stewardship materials.
2. Maintain inventory of donor-related materials and coordinate reordering with the Director of Donor Relations.
3. Coordinate bi-annual donor mailing campaigns for Thanksgiving and Easter:

                                         i.    Work with the graphic designer to develop card designs

                                        ii.    Prepare card-writing packets for board members

                                       iii.    Recruit and coordinate staff participation

                                       iv.    Track completion and distribution

1. Serve as the primary liaison for annual shared services appreciation projects.
2. Cultivate donor relationships through stewardship phone calls, answering donor inquiries, and assisting the Charitable Giving Officer with scheduling donor visits.
3. Support international staff fundraising efforts by maintaining giving pages, generating donor reports, and providing administrative support.
4. Maintain accurate donor records and communications in the donor management system.
5. Participate in bi-weekly Development Team meetings and other relevant meetings as assigned.
6. Perform other duties and assist with special projects as assigned.

Evaluation

An annual evaluation will be done by the Director of Donor Relations.

Salary and Benefits

This is a part-time position and is classified as non-exempt with no additional benefits. Hourly compensation will be determined annually by the Director of Donor Relations. The role allows for the development of a flexible, 20-hour per week schedule.

Requirements

This job requires the employee to work primarily on campus. Core office hours are 9:00 a.m. to 3:00 p.m. with a half-hour unpaid break for lunch. The employee must be able to function efficiently working from a cubicle or from home.

Skills: excellent administrative skills; competencies in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook; confidence in using technology in general; relational abilities; and communication and writing skills.

Physical abilities: While performing the responsibilities of the job, the employee is required to talk, hear, use their hands and fingers to operate office technology, is often required to sit, stand, walk, reach with arms and hands, is occasionally required to climb, balance, stoop, kneel, crouch, and crawl. The employee should be able to lift and carry up to 25 pounds periodically. Vision abilities required by this job include close vision, distance vision and peripheral vision. The noise level in the work environment is usually quiet to moderate.

Religious requirements: As a church organization that exists for religious purposes, Crossworld requires that all employees profess faith in Jesus Christ; be supportive of the Crossworld doctrinal statement; be an active member of an evangelical Christian church; be willing to participate in events, including Christian services, held or sponsored by Crossworld; be willing to share their personal testimony; refrain from committing any act which detracts from the Christian testimony and ministry of Crossworld and fulfill other ministry functions and requirements that may be requested by Crossworld.

Crossworld holds to biblical standards concerning sexual conduct.  We believe the Bible teaches that marriage is to be a lifelong union between one man and one woman, and that the sexual relationship is to be enjoyed uniquely within the context of marriage (Gen. 1:26-27; Ex. 20:14; 1 Cor. 6:18 - 7:4; Gen. 18:20; Lev. 20:13; Rom. 1:26-27). Because of our understanding of the biblical teaching on this matter, Crossworld does not employ or retain for employment individuals engaged in sexual conduct outside of the bounds of a heterosexual marriage relationship. 

Expectations:

Employees are expected to perform all tasks with a pleasant and cooperative attitude; be respectful and supportive to those in a position of leadership; show sensitivity toward the needs and concerns of co-workers; exhibit a conduct that exemplifies honesty and integrity; practice good stewardship in the use of work hours, supplies, equipment, and finances; adhere to the laws of government and comply with the policies and practices of Crossworld.

Attendance at staff meetings and staff prayer times may be required.